ICT Development and Support

Helpdesk

The new drivers of the modern helpdesks are business orientation, as well as end-user productivity and satisfaction.

We are aware that helpdesk is often the first and only contact by end users, so first impressions are critical.

By strategically integrating helpdesk support services, Innotica Group provides a unique model

Application / ICT Development

Application development is among Innotica Group’s core competencies and we help redefine the way eLearning is delivered and accessed - with creativity and discovery.

As part of our technology development practice, we build the technical components of large eLearning projects.

Hosting

We provide comprehensive hosting services that allow customers to successfully deploy our applications with minimal investment in ICT infrastructure and resources.

Our hosting services are an ideal solution for organizations addressing an immediate initiative, facing an increasing number of applications to support their initiatives, or wishing to focus on core competencies.

System Integration

There are many systems and many aspects to eLearning integration.

A good system integration strategy begins with identifying the desired information and outcomes.

Once this vision is complete, it becomes easier to identify what systems contain the desired information, and how it needs to look.