- About Us
- Innovative Learning
- Our Approach
- Business Skills Course Collection
- Course Collection for Managers
- Course Collection for All Employees
- Time Management
- Time Management Applied to Lotus Notes / Microsoft Outlook
- Project Management
- Presentation Techniques and Communication
- Risk Management
- Conflict Management
- Information and Communication Technology in Business
- Effective Selling and Sales Management
- Effective Communication
- Team Management
- Customer Relationship Management
- Business Ethics
- Customized eLearning Courses
- Blended Learning
- Demo Courses
- Innovative Technologies
- Consulting and Services
- Careers
- Contact Us
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Helpdesk
The new drivers 
of the modern helpdesks are business orientation, as well as end-user productivity and satisfaction.
We are aware that helpdesk is often the first and only contact by end users, so first impressions are critical.
By strategically integrating helpdesk support services, Innotica Group provides a unique model for delivering the highest quality support.
Our English speaking helpdesk is operating 24 hours a day, 7 days a week.
Our helpdesk provides customers:
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Incident and Problem Management
Delivering real-time incident information to ensure problem resolution and avoid recurring issues. -
Configuration Management
Based on information regarding hardwares, softwares, and network configurations, including documentation.